Question 1

Shop & Drop

Accepted Answer

Love shopping? Hate carrying the bags? Do not worry You “Shop” & We “Drop”. As an exclusive Inorbit Customer you can leave your shopping bags with our Customer Service Team for FREE and carry on the Inorbit Mall spree How it works:1. Visit the Customer Service Desk in Inorbit Mall with your shopping bags* 2. Give your bag to our customer service executive. 3. You will be given a token to take with you, and the products will then be placed in a secure container 4. Before you leave mall, you can go back to customer service desk, give the token, and collect the bag.

Question 2

Is it possible to accumulate Incoins when making purchases from Inorbit Online website?

Accepted Answer

Yes, you will earn Incoins if you make a purchase from Inorbit Online website. However, if the online product purchase is returned, then the INcoins will be reversed from the IN a/c. If all the INcoins are already redeemed before the return, then the balance will become negative & any new INcoins credited will be adjusted against this. Also all the points earned via Inorbit online will be credited after 7 working days.

Question 3

What is my membership number?

Accepted Answer

Your mobile number is your membership number.

Question 4

How to redeem Incoins?

Accepted Answer

Incoins are redeemable only at mall. Follow the below process to initiate redemption of Incoins at mall level. Give a missed call on 79980 79980 to initiate a WhatsApp chat to get redirected to the rewards Catalogue Or Visit www.inrewards.inorbit.in to review the reward Catalogue. For further details on IN Rewards program, please click on link: https://inrewards.inorbit.in

Question 5

What is Inorbit Insider?

Accepted Answer

These terms are often used interchangeably to describe professionals who assist clients in selecting right brand in the mall to purchase clothing, accessories, and other items based on their individual preferences, body type, and style goals.

Question 6

How is Inorbit Insider different from shopping online, or in a store?

Accepted Answer

We aren’t the typical select-pay-deliver e-commerce website. We bring care, ease and fun to the whole shopping experience. We get you connected with store team who will help you selecting trendy clothes & accessories matching your style & preferences and offer personalised styling tips to create the perfect ensemble that you’re looking for. You pay for what you love. It’s that simple, personal, inclusive and effortless shopping with us :)

Question 7

Who Do you style for?

Accepted Answer

This service is for all.

Question 8

Can I request for my items to be tailored?

Accepted Answer

We only suggest brands, respective brands might offer this service for purchased product.

Question 9

Can an item be altered?

Accepted Answer

We do not alter items. Once you have decided to keep an item from us, you are free to alter it from the purchased brand (if they provide the alteration service) when you visit mall next. However, altered items will not be eligible for returns.

Question 10

Will Inorbit Insider Handle Return & exchanges?

Accepted Answer

Currently we do not provide these services. All the exchange/return will have to be managed at store level, on condition that all the labels are intact, and Products are unused & it matches with brand return/exchange policy.

Question 11

What are the duties of an online Inorbit Insider?

Accepted Answer

The duties of a fashion consultant can vary depending on the specific needs and preferences of their clients. However, some common responsibilities of a Inorbit Insider include: Understanding client preferences: Inorbit Insiders spend time getting to know their clients&#x27; tastes, style preferences, and specific requirements. This involves understanding their preferred brands, colors, sizes, and budget.

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