Question 1

How can I proceed if the items I had in my shopping cart are no longer available?

Accepted Answer

Items will continue to appear in your cart until you’ve removed it from the cart. To view the cart, log into your Inorbit Shopping account. In case the selected items are no longer available, you will see a message “out of stock” against each item in your Shopping Cart. You need to click on the small cross next to the item to remove it from your cart permanently or you will get an option to move the product to Wishlist.

Question 2

Are there any additional charges (delivery charges, gst etc) on items?

Accepted Answer

At inorbitonline.com, transparency is our priority. We assure you that there are no hidden charges when you make a purchase. The prices displayed on our website are final and all-inclusive. The price you see on the product page is exactly what you will pay, without any additional costs.

Question 3

How can I pay for my orders?

Accepted Answer

We accept the following methods of payment 1. Credit Card,2. Debit Card,3. Net - Banking,4. Paytm / G - pay,5. Payment Wallet

Question 4

Is Cash on Delivery available at all locations?

Accepted Answer

Cash on Delivery (COD) is not available.

Question 5

Can I pay in EMIs?

Accepted Answer

EMI is not available.

Question 6

How can I see my previous order?

Accepted Answer

To access your previous order history, simply log in to your Inorbit Shopping account and navigate to the "My Account" section. There, you will find a record of your past orders. If you are unable to locate your previous order information, please send an email to support@inorbitonline.com , including your order ID and the email ID you used for the past order. Our team will assist you in checking and providing you with the necessary order history details.

Question 7

What if I need to cancel my order?

Accepted Answer

Order cancellation is limited to 5 mins from order placement. Beyond 5mins orders are non-cancellable, but you can always return the product.

Question 8

Why have I not received my order confirmation email?

Accepted Answer

After placing an order, an order confirmation email is promptly sent to the email address associated with your Inorbit Shopping account. If you haven&#x27;t received the confirmation email, we recommend checking your junk or spam mail folder. If you&#x27;re unable to locate the email, you can log in to your Inorbit Shopping account and select &#x27;Past Orders&#x27; to view all your orders. If the order you placed doesn&#x27;t appear in the list, it means the order was not successfully confirmed. In such cases, please reach out to us at support@inorbitonline.com if your concerns remain unresolved. Our team will be happy to assist you further.

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